Resolving Windows Update Error 0x8007371c

Resolving Windows Update Error 0x8007371c involves several steps to address system file corruption and update component issues. Begin by running the Windows Update Troubleshooter found under Settings > Update & Security > Troubleshoot > Additional troubleshooters. You may likewise use the System File Checker (SFC) by running 'sfc /scannow' in Command Prompt to repair corrupted files. Clearing the SoftwareDistribution and Catroot2 folders is another effective method; stop the necessary services, delete the contents, then restart services. For persistent issues, executing the DISM command or manually installing updates from the Microsoft Update Catalog may be required. To explore detailed solutions, proceed further.

Understanding Error 0x8007371c

Error 0x8007371c, also referred to as ERROR_SMI_PRIMITIVE_INSTALLER_FAILED, is an indication of a failure during the setup or servicing of Windows, frequently manifesting during updates. This error often arises because of corrupted system files, issues with the Windows Update components, or conflicts with third-party antivirus software. Understanding the root causes of Error 0x8007371c is crucial for diagnosing and resolving the issue effectively.

One common trigger for this error is the corruption of system files, which can disrupt the normal functioning of Windows Update. The error may likewise occur when the SMI primitive installer, a critical component responsible for handling certain update operations, fails.

To address these issues, users can employ various troubleshooting steps, such as running the Windows Update Troubleshooter, which identifies and rectifies common problems related to updates.

Advanced troubleshooting may involve using DISM (Deployment Imaging Service and Management) commands. DISM can repair the Windows Component Store, a crucial repository for system files, and restore overall system health.

Running the Windows Update Troubleshooter

To tackle the issues associated with Error 0x8007371c, one of the initial steps involves utilizing the Windows Update Troubleshooter, a built-in tool designed to identify and fix common update-related problems. This tool can be accessed by directing yourself to Start > Settings > Update & Security, then selecting the Troubleshoot section followed by Additional troubleshooters.

To initiate the troubleshooter:

• Select Windows Update and click on the 'Run the troubleshooter' button.
• The tool will automatically scan for issues related to Windows Update.
• Follow the prompts provided by the troubleshooter to identify and resolve common problems that may be causing the error 0x8007371c.

Running the Windows Update Troubleshooter is often an effective first step in resolving update-related issues before attempting more advanced repair methods.

This tool is particularly designed to scan for and resolve common errors, making it an accessible and user-friendly option for users experiencing difficulties with Windows Update.

Simple Solutions for Error Resolution

Addressing Windows Update error 0x8007371c can often be achieved through straightforward solutions that tackle common underlying issues.

Restarting your system is a simple yet effective first step, as it can resolve minor glitches that impede the update process. If the error persists, running the built-in Windows Update Troubleshooter can automate the detection and resolution of issues related to Windows Update errors, including 0x8007371c.

Another effective method involves running the System File Checker (SFC) tool, which scans for and repairs corrupted system files that may interfere with updates. Furthermore, resetting the Catroot2 folder can refresh Windows Update components, as this folder is recreated upon reboot and can resolve update-related failures.

For a more manual approach, downloading updates directly from the Microsoft Update Catalog can bypass installation errors, ensuring that necessary updates are applied to your system. This method involves searching for specific updates and manually installing them, providing a direct fix for the Windows Update error.

Clearing SoftwareDistribution Folder

Clearing the SoftwareDistribution folder is a crucial step in resolving persistent Windows Update errors such as 0x8007371c. The SoftwareDistribution folder, located at C:\Windows\SoftwareDistribution, stores temporary files related to Windows Updates, which can become corrupted over time and lead to various update errors.

To effectively clear this folder and potentially resolve the error, follow these steps:

• First, stop the Windows Update services by executing the commands `net stop wuauserv` and `net stop bits` in an elevated command prompt. This will prevent any interference during the clearing of the folder.
• Navigate to the SoftwareDistribution folder and delete all files within it, making sure you do not remove the folder itself. This action clears the corrupted data.
• Restart the Windows Update services by running the commands `net start wuauserv` and `net start bits`. This reactivates the services with a clean slate.

Deleting Catroot & Catroot2 Folders

Removing the contents of the Catroot and Catroot2 folders can help resolve Windows Update error 0x8007371c by eliminating potentially corrupted files vital for the update process.

The Catroot and Catroot2 folders store fundamental files required for installing updates. Deleting the contents of these folders can often alleviate update-related issues, including error 0x8007371c. Although deleting the Catroot2 folder is typically safe, as it gets automatically recreated upon reboot, handling the Catroot folder requires caution to avoid system complications.

To proceed, you must stop the cryptographic services. This can be done by opening an elevated Command Prompt and entering the following commands: `net stop cryptsvc`, `net stop bits`, and `net stop wuauserv`. These commands guarantee that the services associated with Windows Update are halted, allowing safe deletion of the folder contents.

After stopping these services, navigate to the Catroot2 folder and delete its contents. Following this, restart the services using `net start cryptsvc`, `net start bits`, and `net start wuauserv`.

It is advisable to back up important data before performing any deletions in the system folders to prevent unintended issues or data loss. This step guarantees the Windows Update components function correctly post-deletion.

Advanced Fixes and Manual Updates

Leveraging advanced fixes and manual updates can provide a robust solution to Windows Update error 0x8007371c, ensuring a seamless update process. Frequently, users encounter failed updates because of underlying issues within the Windows installer or corrupted files within the SoftwareDistribution folder.

To tackle these challenges, consider implementing the following advanced methods:

• Manual Download and Installation: Use the Microsoft Update Catalog or Media Creation Tool to manually download and install the necessary updates, bypassing the automated Windows Update mechanism.
• DISM Tool Usage: Execute the DISM command `DISM /Online /Cleanup-Image /RestoreHealth` to repair the Windows Component Store, which can be essential if the error is related to corrupted system files.
• Renaming Folders: Refresh the update components by renaming the SoftwareDistribution and Catroot2 folders. This action can resolve issues stemming from corrupted update files and allow Windows to recreate these folders with fresh copies.

Call Zoo for your Tech Needs

The resolution of Windows Update error 0x8007371c necessitates a multifaceted approach encompassing basic troubleshooting techniques and advanced manual interventions.

Utilizing the Windows Update Troubleshooter, clearing the SoftwareDistribution and Catroot folders, and pursuing manual updates are essential steps. Each method contributes greatly to mitigating the error, ensuring system stability and update success.

Mastering these procedures exemplifies a thorough understanding of Windows maintenance, vastly enhancing the ability to address and resolve similar issues efficiently.