Resolving Windows Update Error 0x80070020
Windows Update Error 0x80070020 occurs when other applications lock files necessary for updates, causing conflicts. To resolve this, temporarily disable antivirus software to reduce interference. Close unnecessary background applications using Task Manager to free up system resources. Run the Windows Update Troubleshooter and verify to restart Windows Update services. Conduct a disk check via Command Prompt to identify and fix hard drive errors. Moreover, run DISM and SFC scans to repair corrupt system files. If issues persist, perform a clean boot to eliminate startup conflicts. Taking these steps methodically will help mitigate the error effectively. For specific instructions, proceed to the detailed solutions.
Understanding Error 0x80070020
Error 0x80070020, a file locking violation, frequently occurs when an update process is obstructed by another application accessing the necessary files.
This specific Windows Update Error is mainly seen when the files required for the update are being used by other programs or processes, leading to a blockage in the update sequence.
One of the primary contributors to this error is antivirus software. These security programs often lock files to protect them from unauthorized alterations, inadvertently causing conflicts during the update process by preventing access to the fundamental files.
In addition to antivirus software, various software conflicts can likewise manifest as Error 0x80070020. These conflicts arise when different applications or system processes attempt to access the same files simultaneously, leading to a file locking violation.
Understanding the nature of this error is significant for effective troubleshooting. It involves identifying the specific processes or applications that are causing the obstruction.
Furthermore, the Windows Update Error might as well stem from issues related to the Windows Update components themselves, such as corrupt files or improper permissions settings.
Addressing these underlying issues is crucial for resolving the error and ensuring a smooth update process without further interruptions.
Common Causes of the Error
One of the primary causes of Windows Update Error 0x80070020 is the interference from antivirus software, which locks necessary files for real-time scanning. This interference occurs when the antivirus program identifies the files needed for the Windows Update as potentially harmful or in need of scanning, thereby preventing the update process from accessing them.
Furthermore, the error can arise when another program is actively using the same system files required by Windows Update. This concurrent usage leads to conflicts, as the update process cannot obtain the necessary access to modify or replace these files.
Corrupted Windows Update components or system files likewise contribute greatly to Error 0x80070020. When key update files are damaged or incomplete, the update process is unable to proceed correctly, resulting in the error.
Moreover, insufficient system resources, such as limited memory or disk space, can exacerbate the problem. When the system lacks the necessary resources to execute the update, it may fail and produce this error.
Ensuring ample system resources and addressing any file conflicts can help mitigate the occurrence of Error 0x80070020 during the Windows Update process.
Disable Antivirus Software
Temporarily disabling your antivirus software can be an effective step in resolving Windows Update Error 0x80070020. Antivirus programs sometimes lock files needed by Windows updates, causing conflicts and errors. Disabling your antivirus allows you to determine if it is the source of the problem.
To disable your antivirus software, locate the antivirus icon in the system tray, right-click, and select the option to disable or turn off real-time protection. It is advisable to restart your computer after disabling the antivirus to ascertain all processes associated with the security software are fully released. Once the computer restarts, attempt to run the Windows updates again to see if this resolves Error 0x80070020.
Here's a simple guide for disabling antivirus software:
| Step | Description |
|---|---|
| Locate antivirus icon | Find the icon in the system tray (bottom-right corner). |
| Right-click icon | Right-click to open the context menu. |
| Select disable option | Choose the 'disable' or 'turn off real-time protection' option. |
| Restart your computer | Restart to ascertain all antivirus processes are stopped. |
| Run Windows updates | Attempt the update process to check if the error is resolved. |
Remember to re-enable your antivirus software after completing the update to maintain protection against malware and other threats. This step can effectively help fix Windows Update Error 0x80070020.
Close Background Applications
To mitigate conflicts that can trigger Windows Update Error 0x80070020, closing background applications that consume system resources is crucial. Often, these applications can lock files necessary for the update process, causing errors.
Utilizing the Task Manager (Ctrl + Shift + Esc) is an effective way to identify and terminate any non-critical processes that could interfere with the Windows Update service.
Programs such as file-sharing applications, backup software, or even multiple browser tabs might be accessing files needed for the update. It is advisable to close these before initiating an update.
Here are some steps to guarantee a smoother update process:
- Use Task Manager to identify and close background applications that are not vital.
- Regularly monitor and manage startup applications to reduce the risk of file access issues.
Run as Administrator
Granting elevated permissions by running Windows Update as an Administrator can greatly lessen the likelihood of encountering errors related to file access restrictions. Running as an administrator allows the system to bypass certain permission barriers that could otherwise interfere with the update process. This is particularly effective in resolving Update Error 0x, which often arises because of file access issues.
To run Windows Update as an administrator, right-click on the Windows Update icon and select 'Run as administrator' from the context menu. This simple step can often resolve permission-related conflicts that prevent updates from installing correctly. Furthermore, using the command prompt in Administrator mode can further assist in troubleshooting. Open the command prompt by typing 'cmd' in the search bar, right-click the result, and choose 'Run as administrator.'
In some cases, it might also be necessary to disable your antivirus software temporarily, as certain antivirus programs can interfere with the update process by locking files. After disabling your antivirus, attempt to run the update again. Remember to re-enable your antivirus software once the update is complete to maintain system security. This approach can considerably improve the chances of a successful update and resolve Update Error 0x effectively.
Perform Disk Check
After ensuring that administrative permissions are properly configured, another effective method to address Windows Update Error 0x80070020 is to perform a disk check. This process can identify and repair hard drive errors that may be causing the update failure.
To initiate a disk check, open Command Prompt as an administrator and run the command `chkdsk /f`. This command will automatically fix file system errors on the disk.
The disk check utility can also be accessed through File Explorer by right-clicking on the drive, selecting Properties, proceeding to the Tools tab, and clicking on 'Check' under the Error checking section. Note that if the disk check is performed on the primary drive (usually C:), a system restart may be required to repair the issues, as exclusive access to the drive is needed.
Regularly performing disk checks can help maintain hard drive health and prevent potential system errors that can disrupt Windows updates.
Here are the key steps to perform a disk check:
- Open Command Prompt as an administrator and run `chkdsk /f`.
- Access the disk check utility through File Explorer.
Restart Windows Update Services
Restarting Windows Update services is a critical step in resolving Windows Update Error 0x80070020. This procedure involves resetting the Background Intelligent Transfer Service (BITS) and Windows Update services, which can address issues related to update delivery.
To restart these services, access the Services application by typing `services.msc` in the Run dialog. Locate the 'Background Intelligent Transfer Service' and 'Windows Update' services in the list. Right-click each service and select 'Restart'. Confirm that the Windows Update service is set to 'Automatic' in its properties. This setting guarantees the service runs when needed, facilitating smooth update processes.
Below is a table summarizing key steps:
| Step | Action |
|---|---|
| Access Services | Type `services.msc` in the Run dialog |
| Restart BITS | Right-click 'Background Intelligent Transfer Service' and select 'Restart' |
| Restart Windows Update | Right-click 'Windows Update' and select 'Restart' |
Stopping these services before clearing the SoftwareDistribution folder, which stores temporary update files, can prevent conflicts during the update process. After making these adjustments, always check for updates again to verify if Error 0x80070020 has been resolved and updates can now be successfully installed. This methodical approach guarantees that the update services are properly reset, enhancing the chances of a successful update installation.
Run DISM and SFC Scans
To address potential system file corruption contributing to Windows Update Error 0x80070020, it is advisable to run both the Deployment Image Servicing and Management (DISM) and System File Checker (SFC) scans. These tools are fundamental for detecting and repairing corrupted system files that may hinder the update process.
First, execute the DISM tool by opening Command Prompt with administrative privileges and entering the command: `DISM /Online /Cleanup-Image /RestoreHealth`. This command repairs the Windows image, which is vital for maintaining system integrity. It is important to allow the DISM scan to complete without interruption, as it can take some time.
After the DISM scan, proceed with the SFC tool by typing `sfc /scannow` in the Command Prompt. This scan checks for and restores corrupted system files, leveraging the now-repaired Windows image.
Key points to remember include:
- Run DISM first: Guarantees the Windows image is repaired before SFC scans the system files.
- Allow time for scans: Both DISM and SFC can take significant time to complete.
Perform a Clean Boot
Performing a Clean Boot can help identify and eliminate software conflicts that may be causing Windows Update Error 0x80070020. To initiate this process, you need to access the System Configuration tool.
Open the Run dialog by pressing Windows + R keys, type 'msconfig,' and press Enter. In the System Configuration window, navigate to the 'General' tab and select 'Selective startup.' Uncheck the box labeled 'Load startup items' and then proceed to the 'Services' tab.
In the Services tab, check the box labeled 'Hide all Microsoft services.' This action guarantees that vital Microsoft services remain active. Next, click 'Disable all' to turn off all non-Microsoft services, which are often the source of software conflicts. After these settings are configured, restart your computer to apply the changes.
This Clean Boot environment minimizes interference from third-party applications, including antivirus software, allowing you to attempt the Windows update again. Once the update is successfully installed, it is important to revert the Clean Boot settings.
Reopen the System Configuration tool, re-enable the previously disabled services and startup items, and restart your computer to resume normal operation. Following these steps can effectively resolve update errors like 0x80070020.
Call Zoo for your Tech Needs
Resolving Windows Update Error 0x80070020 requires a systematic approach, addressing common issues such as antivirus interference, background applications, and administrative permissions.
Steps include disabling antivirus software, closing unnecessary applications, running updates as an administrator, performing disk checks, restarting update services, and executing DISM and SFC scans.
Although some may question the necessity of these steps, thorough troubleshooting guarantees the resolution of underlying issues, thereby enhancing system stability and performance.
This methodical approach guarantees a robust solution to the error.
